Returns & Exchanges
At Madras Sarees, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a seamless return and exchange process within 7 days of delivery for unworn and unstitched items.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange.
Quality Check
Ensure the saree is folded in its original packaging with all tags, blouse pieces, and accessories intact.
Schedule Pickup
Once your request is approved, our courier partner will visit your doorstep within 48 hours to collect the package.
Refund Processing
After a successful quality inspection at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing