Frequently Asked Questions

Everything you need to know about shopping at Madras Sarees

Do you ship internationally?

Yes, we ship our authentic handloom sarees worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at checkout.

How can I be sure of the fabric's authenticity?

All our silk sarees come with a Silk Mark certification, while our cotton collection is sourced directly from verified weavers in Tamil Nadu to ensure 100% authenticity.

What is your return policy?

We offer a 7-day return policy for unused sarees in their original packaging. Please note that customized products, such as sarees with stitched blouses or fall/pico service, are not eligible for return.

Can I request blouse stitching services?

Yes, we offer custom blouse stitching and fall/pico services. You can select these options on the product page before adding the item to your cart.

How should I care for my silk saree?

We recommend dry cleaning only for all our silk and heavy handloom sarees to maintain the luster of the zari and the integrity of the fabric.

How long does domestic delivery take?

For orders within India, delivery typically takes 3 to 5 business days. Remote locations may take up to 7 business days.